Please order with complete confidence. Our Return and Exchange Policy is very simple:

If for any reason you are not completely satisfied with your purchase, simply return it for a prompt, no-hassle exchange or refund.*

Please return the product with a copy of your order and indicate the reason for return or exchange.

Send to the following address:

PETFULFILLMENT
ATT: RETURNS DEPARTMENT
321 NORTH ST
GOSHEN CT 06756-1244

* Personalized items are not returnable unless it is the error of PetFulfillment.